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May 29, 2010

How to fix Vista black screen at startup

When you start a computer that is running Windows Vista or Windows Server 2008, sometimes it stops responding at a black screen early in the startup process. According to Microsoft support page, the issue occurs because of a deadlock between a thread in Windows NT File System driver (Ntfs.sys) and a thread in the Autochk.exe program.

Follow these steps to fix the issue:

1. Download the hotfix from Microsoft.

2. Install the hotfix and then reboot your PC.

Hotfix link: http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=977675&kbln=en-us

Note that this hotfix applies to Windows Vista and Windows Server 2008 only.

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